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Juno Payments > Articles by: Gordon
10
Sep

Centralized AP/AR Platform

AP/AR AutomationGordon

Quickly Implementing An Enterprise-wide AP/AR Solution In A Heterogeneous Organization

 

For many Fortune 500 organizations with multiple business units, they often find a variety of finance, accounting, and ERPs systems scattered throughout the enterprise.  Many have multiple vendors for each platform with unique customizations, and multiple releases of software.  This is often a result of acquisitions and BUs that operated with a large degree of autonomy.  It results in varying maturity across divisions, sub-optimal AP/AR operation, and a nightmare to obtain a consolidated view of overall cash operation.

Many try to change it a division at a time, often because it is the path of least resistance.  Each division can keep their ERP/Financial system, but it has a hidden cost of an aggregate project timeline that measured in years.  It is a catch-up game – once they are done with the last division, it is time to go back to the first division to repeat the entire process for the next enhancement. 

We believe there is a better way to get this done while still accommodating the heterogeneous nature of the landscape.

Rather than relying on each legacy platform to perform AP/AR processing within its unique framework, we believe you can achieve better result, much faster implementation, and with far less resources by implementing a centralized enterprise AP/AR platform.  This platform will use a best-in-class invoice ingestion engine to extract each invoice accurately, then automate AP/AR operation at each division by adhering to their own process flow and business rules.  Rather than rip-and-replace or forced upgrades, our integration engine replicates transactions back to each of the legacy ERP or financial systems.  As a result, each division maintains control of their own ERP with the latest data, improves their AP/AR efficiency, and eliminate their headache in maintaining constantly changing AP/AR business rules – it is a win-win for everyone.

This approach is especially attractive for private equity or enterprise that is active in acquisition, as the pattern to optimize and standardize the cash operation is quickly repeatable in every new company.  Leaving you more time to focus on other high value tasks.

It affords you an option to centralize AP/AR operation with a Center-of-Excellence staffed by AP/AR Subject Matter Experts.  While each BUs can still maintain a unique process, all future changes and optimizations are handled centrally and efficiently, and continuous enhancements are automatically inherited by each business unit.

In addition, it can provide a consolidated, real-time view of your overall cash operation across the enterprise, allowing one to quickly identify root-cause for sub-optimal units.  It gives the finance executives unprecedented control and visibility into their entire operation, which was impossible with a decentralized approach.

If you are embarking on a AP/AR modernization journey, we hope you will take this approach into consideration, it can help you save a lot of headache down the road.

 

 

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20
Jul

Become self-sufficient

AP/AR AutomationGordon

Empowering your finance staff to be self-sufficient

 

When one compares two enterprises with seemingly equivalent business technology platforms, and finding one being far more agile to accommodate changes than the other, the “secret sauce” is often hidden in detail not reflected in business capabilities.  One of the most common differentiator is how self-sufficient the business users are in implementing changes, it is especially important for those operating in a dynamic business environment.

In raising our children, we emphasize in enabling them to become self-sufficient, we don’t want them asking us to tie their shoelace every morning when they are 30.  But as an adult, we often accept paradigm for relying on others.  It is not about refusing help when we need it, it is about questioning whether certain tasks should be so hard that prevent us to do them ourselves, especially if we can do it faster and better than others.

In the legacy technology of the past, applications took years to design and build, and stayed relatively stagnant for years, or even decades.  Corporate IT was king, they were in control and had substantial power over business applications.  But that was also an era where there was little global competition, and corporations could bury inefficiencies, inflexibility, and arrogance with market dominance.  

Nowadays, competition is borderless and fierce.  To stay on top of the game, enterprises must be agile and respond to changes and new challenges rapidly.  The power shifted from corporate IT to the line-of-business (LOB) in the last decade, the LOB now owns the initiative and the funding – as it should be, as they are ultimately responsible for the outcome.  But the paradigm of relying on IT to implement changes and maintain systems remains in many cases. 

Such approach creates inefficiency by introducing a group that has less intimate knowledge of the business processes, it is particularly severe if it is an outsourced to transient consultants and contractors who has no knowledge of your business.  Fresh faces show up when you need follow-up or changes – which is the norm in most cases as projects are staffed by whomever happens to be on the bench.  Tremendous staff time in the LOB is wasted in teaching someone about business processes, and in articulating the changes desired.

Unfortunately, these impacts are only reflected in frustration and lack of agility, and rarely captured in KPIs and metrics that drive actions and changes. 

Take invoice processing for example, invoice types and processing flows are not static.  If you have a large supplier base, it is routine to encounter new invoice types or need to create/change approval flow weekly or daily.  If you require others to implement changes, you are processing these invoice exceptions manually while you wait. 

One of the most important technology innovation is not increase in speed, but in making it easy to use by improving human-technology interface.  With proper design, kids can effortlessly navigate their tablets when they are 2 years old.  So don’t take “This system is really not meant for you to make changes yourself” as an answer, that was only true back in the 90’s, it is to your best interest to demand better. 

Business user self-sufficiency should be one of your top requirements in business applications.  Business process and rules customizer should be drag-and-drop, without programming or development required.  With new invoice types, it should score very high ingestion accuracy out-of-the-box, any fine tuning should be machine-learning aided, so you teach once and forget.  The goal is to enable the finance department to make changes in minutes, rather than waiting days or weeks for IT assistance while you manually process these new invoice types.  By minimizing cross-department coordination, you can become more agile, cut cost, and eliminate a lot of headaches.

 

Want to Learn More?

1-888-514-8118

[email protected]

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20
Jun

Integration Considerations

AP/AR AutomationGordon

Hidden traps while integrating invoice automation to your financial system

 

When considering an AP/AR automation solution, one of the most often overlooked but critical consideration is integrating properly to your existing finance, accounting, and ERP systems.  Poor designs could end up with reconciliation conflicts and data/payment errors, wasting precious resources and time to resolve them – these are all avoidable with careful planning.

While questions like “Do you integrate with my accounting package?”, “How long does it take?”, “How much does it cost?” are intuitive, the equally important questions such as “What is your integration approach?”, “What is the delay between data synchronization?”, “Is the integration two-way or one-way?”, “How do you handle conflicts?” are often not asked. 


Your invoice automation system does not exist in a vacuum, nor is it the system of record in most cases, it is symbiotic to other temporal data sources in your company – data that changes over time.  Infrequent batch synchronization in a busy enterprise, while easy to implement, can lead to conflict amongst multiple versions of truth – while all true, are from different points in time.  This type of conflict is very difficult to pinpoint especially in a complex system unless every change and transaction record is timestamped – which is not always possible or readily available, especially if you have older legacy systems that are no longer actively maintained because the creators have retired.  It would necessitate a large group of subject matter experts to review the history and process flow, debate what the proper update sequence should be, and manually backout changes and rerun the update to correct the record.  This is VERY time consuming, and requires some of your best and most senior resources to accomplish.  It is not the best use of critical resources in any enterprises.  The magnitude of this conflict is directly linked to the delay, hence whether you synchronize every few minutes, every day, or every month – truly matters! 

Another consideration is the type of integration, is it a one-way broadcast, or a two-way synchronization?  For invoice automation, it needs to be bi-directional in most cases.  For example, the purchase order matched against an incoming invoice may come from your ERP, but if there is a dispute that leads to a correction, this must be pushed back into your ERP to reflect the changes.

Lastly is the flexibility.  Is it hard-coded into your invoice platform, and only supporting specific ERP or accounting packages?  Don’t forget, integration are always version specific, you don’t want to be in a situation where the invoice automation platform forces you to upgrade your ERP!  This is particularly acute for companies with highly customized ERPs that have fallen behind in upgrades.  A proper invoice automation solution should allow you to integrate into a variety of platforms by exposing the integration points?  The more flexible it is, the more freedom you have in upgrading or changing your financial platforms.

Take all these factors into consideration while choosing a new or maintaining your existing invoice automation platform, it will help you to avoid a lot of hidden pitfalls in the future.

Want to Learn More?

1-888-514-8118

[email protected]

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